Resources
Frameworks, books, and learning materials I return to, and frameworks I'm developing in public.
Frameworks
- Technology is the medium. Behavior is the outcome. The central lens behind everything on this site.
- Every feature must earn its place Four questions before anything ships.
- SEE Framework (Lissiland) Stability → Engagement → Expansion. Methodology, free book, and assessment at Lissiland.
Start here, essays
- Why government apps fail before engineering does Behavior layer failures in civic technology.
- Simplicity creates trust Lessons from funeral homes and state lotteries.
- Practitioner vs. pundit Why I stay in the field instead of advising from a distance.
Books I'm reading
- Hooked. Nir Eyal Still useful for thinking about habit loops, with healthy skepticism about dark patterns.
- The Design of Everyday Things. Don Norman Foundational. Affordances and feedback loops before "UX" was a job title.
- Thinking, Fast and Slow. Daniel Kahneman Helps explain why users don't behave like your user stories assume.
- Anything You Want. Derek Sivers Reminder that clarity and restraint beat scale theater.
Topic hubs
Essays organized by theme on the writing page: